2006-03 – 2012-12
completed
Diplom-Psycholog(e/in)
Psychology
, Panama
Psychology
, Panama
- Document_Study_011.jpeg
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Customer Service AdviserGermany |
|
10-15 years experience |
Birthday:
Nationality:
Panamanian
37668026
Recruiting with Employland
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Concluding employment contracts
If you sign a contract with a specialist and the specialist has started working with you, we will then charge you our recruitment fee, 10% of the first gross annual salary.
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Optional legal tasks at a fixed price
We handle the necessary paperwork for obtaining residence permits or qualification certificates at a fixed price, if you wish.
EU & EFTA:€ 975(Recognition of qualification)Third countries:€ 1 975(Recognition of qualification + residence permit)
University education
Timeframe
Degree / faculty / university
Study areas
Professional experience
Timeframe
Occupation / company
Tasks
2015-01 – 2016-05
HR Support Representative
, Panama
, Panama
Provide initial point of contact for HR Professionals by receiving incoming requests via phone and email to modify employees' records based on Corporate HR Policies.
Interact with Centers of Expertise, Regional centers, managers, employees, process owners and other teams.
Enter and audit data in software systems such as Peoplesoft.
- Document_Experience_021.pdf
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To register2013-05 – 2014-10
English Teacher
, Panama
, Panama
Structuring and coordination of the educational plan.
Induction of new teachers according to the grade.
Cognitive and behavioral discrepancies identification in order to improve quality of the learning process.
Execution of behavioral modification strategies.
Interaction with preschool children.
2012-04 – 2012-11
Administrative Assistant
, Panama
, Panama
Interdepartmental collaboration and interaction with managers at all levels of the company.
Audit of legal documents in order to comply with legislative regulations of the British Virgin Islands.
Creation and Registration of new companies.
2011-04 – 2011-12
Psychologist (Student Practicum)
, Panama
, Panama
Interviews in order to identify the individual needs of each case.
One to one interaction with children, teenagers and adults.
Development and implementation of a therapeutic plan and psychological tests according to the case. Refer certain cases to the relevant institutions.
- Document_Experience_011.pdf
2008-10 – 2010-05
Customer Service Representative
, Panama
, Panama
Supervision of the staff responsible of web pages monitoring and auditing.
Quality audit and registration of staff performance.
Coaching and feedback.
- Document_Experience_031.jpeg
2006-01 – 2008-07
Customer Service Representative
, Panama
, Panama
Product positioning and sales, customer satisfaction, billing and technical services.
Language ability
Language
Level
Exam / certificate
Spanish
Mother tongue
–
English
Fluent (C1)
–
German
Advanced (B1)
Certificate of examination in level B1
Other skills
Key professional skills
Driver licenses
Interests, hobbies, personal
Customer service.
Human Resources.
Psychology.
Leadership.
Workshops.
Organizational Development.
Administration.
Education.
Critical Thinking.
Creativity.
Problem Solution.
- Automobile