1993-03 – 2000-09
completed
Hotel & Tourism Management (post-graduate)
, South Korea
Master of international tourism
B.A in Business Administration, Studienfach Tourism Administration (Kangwon National University)
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Management Expert (College) - Hotel ManagementGermany |
15-20 years experience |
Birthday:
Nationality:
South Korean
32066748
1993-03 – 2000-09
completed
Master of international tourism
B.A in Business Administration, Studienfach Tourism Administration (Kangwon National University)
2015-01 – 2017-05
Patrol and Facility Inspection
General Manager Meeting preparation
Employee service monitoring
Customer Complaint Consultation
VIP Greeting
Providing various information to the customer
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To register2010-05 – 2015-01
SPG Membership Guest check-in /check out
EFL Lounge Breakfast Service /Happy Hour Service
Club rooms inspection
Room Division Meeting Preparation
Responsible for a team of 12 employees
Operational responsibility
2002-11 – 2010-05
General Guest check in / check out
Night Auditing Work and various report work
Money exchange
Safety box control
2001-01 – 2002-10
Lobby greeting service
Rooming
Customer luggage management
Farewell service
1999-08 – 2000-12
Table Setting
Food Provision Service
Assistant to Staff
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Other certificate
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–
Certificate of participation in level B1
Sehr ausgeprägte Kunden- und Serviceorientierung durch 17 Jahre Erfahrung in der Hotellerie
Vom Bellman zum Senior Hotelmanager
Langjährige Erfahrung im Umgang mit ausländischen Hotelgästen, anderen Kulturkreisen